Service management: driving the future of IT /

Global ITSM adoption has grown exponentially under the aegis of the itsSMF. Information technology service management is a process-oriented approach for managing large-scale IT systems that focuses on the delivery and support of quality IT services rather than on technology per se. ITSM accomplishes...

Descripción completa

Detalles Bibliográficos
Autor principal: 104472 Clacy, Ben
Formato: Otro (Other)
Idioma:Español (Spanish)
Materias: