User experience of government documents: A framework for informing design decisions
People still use documents in many everyday government processes. From tax payments to passport requests, citizens have to interact with low-interactivity information artifacts such as reports, maps and datasets, among many others. Despite efforts to improve information delivery in the public sector...
| Autores principales: | , , , , |
|---|---|
| Formato: | Artículo (Article) |
| Idioma: | Inglés (English) |
| Publicado: |
2025
|
| Materias: | |
| Acceso en línea: | https://repositorio.uc.cl/handle/11534/101069 |